We will Help for
Your Better Care

I cannot express my gratitude enough to Castle Mercy for the truly person-centred care they provided for my mother. The team took the time to understand her unique needs and preferences, creating a care plan that felt genuinely tailored to her. The compassion and professionalism of the staff were exceptional, and it gave our family immense peace of mind. We felt fully involved in every decision, and it made such a difference to my mother's quality of life.

The specialist support from Castle Mercy has been a lifeline for our family. The carers were highly skilled and knowledgeable, managing my father’s complex needs with confidence and a kind approach. They went above and beyond to ensure he was comfortable and well cared for. This service has not only improved his well-being but has also provided us with the necessary support to navigate his health challenges. We are incredibly thankful for their expertise.

Choosing live-in care for my grandmother was a big decision, but Castle Mercy made it so easy and stress-free. Her carer has become a cherished part of our family, providing round-the-clock support and companionship. The service has allowed my grandmother to remain in her home, surrounded by familiar comforts, which was so important to her. The continuity of care and the bond she has formed with her carer is truly wonderful, and we couldn't be happier with the service.

Castle Mercy’s supported living service has been a fantastic experience for my brother. He has gained so much independence while still receiving the help he needs to live a fulfilling life. The staff are incredibly supportive and encouraging, helping him with daily tasks and personal goals. It's clear they are dedicated to promoting his autonomy and well-being. This service has been a game-changer for him and our entire family.

We used Castle Mercy's respite care service for a short period, and it was absolutely brilliant. The care team was professional and caring, providing excellent support for my husband while I took a much-needed break. It was a huge relief to know he was in such capable hands. The process was smooth from start to finish, and I felt completely confident in their ability to look after him. I would highly recommend their respite care to anyone needing a reliable and compassionate service.

The domiciliary care provided by Castle Mercy has been outstanding. The carers are punctual, reliable, and always arrive with a positive and friendly attitude. They assist my mother with her daily routine, from personal care to medication reminders, all while maintaining her dignity. The flexibility of the service has been a great help, and the communication from the team is excellent. We are so grateful for the consistent, high-quality care they provide.

I hired Castle Mercy for their cleaning services, and I was thoroughly impressed. The team was meticulous and efficient, leaving my home sparkling clean. They paid attention to every detail, and the results were far beyond my expectations. It was so convenient to have such a professional and trustworthy service that I could rely on. I will definitely be using them again for all my cleaning needs.

Castle Mercy’s housekeeping service has been a wonderful addition to our lives. The housekeeper is incredibly organised and proactive, helping with everything from laundry to tidying and grocery shopping. It has taken a significant burden off my shoulders and has made our home feel much more manageable. The service is always delivered with a smile and a high level of professionalism. I highly recommend them to anyone needing a little extra help around the house.